Occidental At Xcaret Destination, Xcaret Park

The hotel has some ups and downs. While my room was surprisingly clean and the surrounding landscapes were beautiful, I was disappointed with the lack of an elevator access, especially since I was on the third floor when I arrived late. The service was excellent overall, though I had a bad experience with one salesperson. The location is decent if you want to explore nearby attractions, but getting around can be a bit tricky. Dining could use improvement, as the food options tend to lack variety and quality.

I had mixed feelings about this resort. While it was clean and the beach was lovely, I was disappointed to find that five out of the eleven restaurants were closed during my stay. The rooms were very basic and didn't quite meet my expectations for a resort priced at this level, especially considering we were in Mexico. Overall, I felt that the experience didn't match the cost.

I had a decent time at the resort, especially enjoying the lush landscapes around. The staff members were helpful and accommodating, especially Ariel Gonzales and Alfonso. However, I was disappointed with a few things: the room cleanliness and couple of amenities that weren't functioning properly during our stay. Plus, the dining options were limited due to many restaurants being closed.

Overall, I had a pretty decent stay at the hotel. The room was nice and spacious with a big closet and a comfy king-size bed, although it could definitely use a fresh coat of paint. The service had its ups and downs; while some staff members like Ariel were super helpful, there were moments where others didn't feel very welcoming, especially when I was checking in late. The location was a standout, as it's right next to a big theme park and offers a serene atmosphere with nature surrounding the hotel. The breakfast could be a bit more convenient since there's only one place to eat in the morning.

The hotel has its ups and downs. The rooms are spacious and comfortable, but noise from neighbors can be an issue at night. The service was mostly helpful, though some areas need improvement. The location is fantastic for exploring nearby attractions, but the dining options were a bit underwhelming with limited variety. Overall, it's decent value for money, but there are some aspects that could be enhanced.